Refund Policy
Last updated: September 11, 2025
This Refund Policy (“Policy”) governs the conditions under which refunds may be requested for digital products purchased from getclevercoin.com (“Seller”, “we”, “us”, or “our”).
By purchasing any product from our website, you agree to this Refund Policy.
1. Seller Information
Name: Jakub Caska
Business Address:
Hradec Králové – Pražské Předměstí
Gebauerova 1422/5
50002 Hradec Králové
Czech Republic
Email: hello@getclevercoin.com
Business ID: 23340436
2. Digital Products
The Seller offers digital products, including but not limited to files, templates, guides, spreadsheets, and educational materials (“Digital Products”).
All Digital Products are delivered electronically and are intended for personal use only, unless explicitly stated otherwise.
3. No Right of Withdrawal for Digital Products
Due to the nature of digital products and immediate access after purchase, all sales are final.
Once a Digital Product has been delivered or access has been granted, you waive your right to cancel or withdraw from the purchase, except where required by applicable law.
We do not offer refunds for digital products based on:
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change of mind,
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unmet expectations,
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lack of technical knowledge,
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incompatibility with your device, software, or system,
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improper use of the product.
4. Eligibility for Refunds
A refund may be granted only in the following situations:
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The Digital Product is materially defective or does not function as described.
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The Digital Product was not delivered within 3 business days after successful payment due to an error on our side.
Refunds will not be issued if:
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the product works as described,
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the issue is caused by user error,
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the problem is related to third-party software, tools, or platforms not controlled by the Seller.
5. Refund Request Procedure
To request a refund, please contact us at hello@getclevercoin.com and include:
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your order number,
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the name of the purchased product,
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a clear description of the issue,
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screenshots or other evidence demonstrating the problem (if applicable).
We will review your request and respond within 5 business days.
6. Resolution
If your refund request is approved, the Seller may, at its sole discretion:
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provide a corrected or replacement version of the Digital Product, or
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issue a refund to the original payment method used for the purchase.
Approved refunds will be processed within 14 days of approval.
7. Communication
All refund-related communication must be conducted via email or through the contact information provided on our website.
We aim to handle all refund requests fairly, promptly, and transparently.
8. Governing Law
This Refund Policy forms an integral part of our Terms and Conditions.
Unless otherwise required by applicable consumer protection laws, this Refund Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles.
9. Policy Updates
We reserve the right to update or modify this Refund Policy at any time to reflect changes in legislation, business practices, or operational requirements.
Any changes will be effective immediately upon publication on the website.